Terms of Service

These terms govern your use of the AI Shelf Space website and subscription service ("AI Shelf Space", "we", "us"). By subscribing or using the site, you agree to them.

The service

AI Shelf Space provides measurement data about how AI assistants mention and rank supplement brands. Data is statistical sampling, provided "as is": AI surfaces change constantly, and we measure them; we do not control them, and we don't guarantee specific business outcomes.

Measurement and estimates

Metrics on this site are estimates drawn from a defined, published set of AI-model prompts; they are not exact counts and will not match a brand's own analytics. Where a brand's result is based on a small number of responses, we label it as a limited sample and do not present it with the same confidence as a higher-volume result. A difference between two brands' scores is only shown as a ranking change when the underlying sample size supports it.

The Service measures leading AI assistant surfaces as they exist and are technically accessible from time to time. AI surfaces launch, change, restrict access, and shut down outside our control, so we may add, replace, or remove tracked surfaces at any time to keep the measurement representative of how consumers actually use AI. Changes to the tracked-surface list are a normal part of the Service and do not, by themselves, entitle a Customer to a refund. The methodology page records the current set.

Purchases, subscriptions and billing

• We sell two things: a one-time Full Brand Audit and a Yearly Intelligence subscription. Both are billed in advance via Stripe, in US dollars, at the prices displayed on the pricing page at the time of purchase, together with the founding caps stated there.
• Yearly Intelligence renews annually unless cancelled before the renewal date. Cancelling means not renewing: access continues to the end of the paid year, and no partial refund is owed for unused months after the 30-day guarantee.
• First-time buyers are covered by our 30-day guarantee (see the Refund policy): both the Full Brand Audit and Yearly Intelligence are refunded in full.
• A price change never applies retroactively to a paid period, and a Yearly Intelligence member keeps the price they joined at for as long as the membership continues without interruption.
• If we permanently discontinue the Service, we will refund the unused full months of each active Subscription pro rata, to the original payment method. This refund is the Customer's sole and exclusive remedy for discontinuation of the Service, and our total liability arising from discontinuation will not exceed that amount.

Acceptable use

• One purchase or subscription covers one brand, for that brand's internal business use (plus the competitor views it includes). Agencies and multi-brand owners write to us; white-label reporting is not permitted without a written agreement.
• You may share reports and digests internally and with your board or agency. You may not resell, redistribute, or publicly republish AI Shelf Space data, or misrepresent it; public citations should follow the Index citation note.
• You may not scrape, bulk-download, or systematically extract data from the service, whether manually or by automated means, and you may not use the service or its data to build, train, or improve a competing product or dataset. Dashboards and exports may carry account-specific markings.
• Bulk data and API access exist only under a separate written data licence; no subscription includes them.

Intellectual property

The service, site, methodology text and generated reports are ours; your catalog and trademarks are yours. Measurement facts (who appears on public AI surfaces) belong to nobody; the compilation and presentation are ours.

Tracked brands and non-affiliation

"Tracked Brand" means any brand, product line, or company that a Customer designates for monitoring under a Subscription. A Customer may designate a Tracked Brand regardless of whether the Customer owns, operates, or has any relationship with it, and AI Shelf Space does not verify ownership or affiliation before activating a Subscription. Designating a Tracked Brand does not create, and must not be represented by Customer as creating, any affiliation, partnership, sponsorship, or endorsement between AI Shelf Space, the Customer, and the Tracked Brand.

AI Shelf Space is an independent measurement service. Brand and product names shown on this site identify the subject of publicly observed AI outputs; they do not mean the named brand endorses, sponsors, or is affiliated with AI Shelf Space.

Trademarks

All brand names, product names, logos, and trademarks referenced on this site or in AI Shelf Space reports are the property of their respective owners and are used solely to identify the subject of the underlying data. Their use does not imply sponsorship, endorsement, or affiliation.

Corrections and removal requests

Any brand that believes a metric, ranking, or image on this site is inaccurate, outdated, or should be removed may contact us at . We investigate every good-faith request, correct verified errors typically within 5 business days, and remove disputed images typically within 48 hours.

Liability

To the maximum extent permitted by law, our total liability is capped at the amounts you paid in the 12 months before a claim. We are not liable for indirect or consequential damages, or for decisions you make based on the data.

Contact

Questions about these terms: .