What exactly is in the audit?
Your rank and your shelf share on all 185 supplement shelves, plus up to 25 categories of your own, for each of the seven AI assistants, with the public top five competitors beside you on every shelf. All of it comes from the current cycle: 178,786 sampled AI answers collected fresh, so the numbers describe the shelf as it stands, not one lucky chat.
Do you track brands that sell outside the US?
Not yet. At present we only track supplement brands selling in the US. If your brand sells in the US and elsewhere, the audit covers your US shelves.
Which product categories do your plans cover?
Both our Full Audit and Yearly Intelligence cover all 185 supplement categories we track, on every assistant. If your catalog goes beyond them, we add up to 25 categories of your own, so your whole range is included. We map your products to categories from your catalog after you buy.
What do I receive?
A private dashboard, live within 48 hours, that you can filter and sort by product family, product category, SKU and AI assistant, plus a written executive report for your leadership.
What does "shelf share" mean?
When an assistant is asked about a shelf, it names a short list of brands. Your shelf share is how often you appear on that list, across hundreds of sampled answers, and your rank is where you sit among the brands that do. A rank cannot be contradicted by one chat.
Why will my own ChatGPT test look different?
Because one chat is one draw. We ask the same shelf question hundreds of times per assistant, and even two batches of the same question, run the same day, move a brand's share by several points. Your dashboard shows the weight of the coin, not one toss. The
methodology shows the batch-to-batch numbers.
Is Claude included?
Yes, on both plans. Claude is one of the seven assistants in every cycle, and its sources are captured like the others'.
What is Optimization Intelligence, and why only on Yearly Intelligence?
Every month, for every shelf, the websites and content the assistants rely on when they recommend brands, ranked, one column per assistant, with the pieces your PR and content teams should target. It changes faster than anything else we measure, which is why it lives on Yearly Intelligence and not on a one-time audit.
What happens after I pay?
We map your catalog to our shelves and your dashboard is live within 48 hours, with the current cycle's data in it. Your receipt email is the thread to reply to for anything.
How does the guarantee work?
Both plans carry the same 30-day money-back guarantee. If your purchase has not earned its price in the first 30 days, reply to any of our emails and say so, and we refund you in full. Refunds reach your original payment method within 5 business days. Read the full
refund policy.
Does Yearly Intelligence renew? Can I cancel?
It renews once a year at your locked price unless you cancel before the renewal date. Canceling means not renewing: your dashboard stays live to the end of the paid year, then goes read-only, and we keep your history for 12 months in case you come back. A yearly plan is a yearly plan, so there is no partial refund after the 30-day guarantee. If we ever discontinue the service, the unused full months come back to you automatically.
Is there a free trial?
No. There is the
free checker, the
public Index, and the 30-day guarantee on both plans.
Can my agency run several brands on one account?
One subscription covers one brand. Agencies and multi-brand owners: write to us.